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    FREQUENTLY ASKED QUESTIONS

    What is your returns and exchanges policy for merchandise items?

    We accept returns and exchanges within 14 days of delivery for unused, non-custom merchandise.
    Custom or personalized items are final sale.

    Where do you ship to?

    We ship all over the globe! Wherever you are, we’ll make sure your order reaches you.

    What is the delivery time for merchandise items?

    Delivery times vary based on your location and the items in your order.
    On average, merchandise items are delivered within 7–14 business days. We’ll share tracking details as soon as your order ships!

    What is the shipping fee for merchandise items?

    Shipping fees vary based on your location and order size. You’ll see the exact shipping cost at checkout before completing your order.

    What is the size guide for your apparel and watch accessories?

    You can find our detailed size guide on each product page.
    It includes measurements and fit tips for both apparel and watch accessories to help you choose the right size with confidence.